Find out how we're working to make sure that everyone feels welcome.
Everyone deserves to have a chance to be creative.
Whether that’s seeing our exhibitions or taking part in one our workshops, we want you to feel at home here.
We’re working hard to ensure that everyone can enjoy themselves when they visit.
Our Front of House staff are ready on the Welcome Desk to help when you arrive. If you would like to get in touch before your visit, please call 01243 774557 or email firstname.lastname@example.org.
As we prepare to reopen after our closure due to the Covid-19 outbreak, we have made some changes to the way you can book tickets and move around the Gallery.
Pallant House Gallery is located in the centre of Chichester, West Sussex.
Our entrance is at street level on North Pallant. There is a dropping off bay directly outside our front entrance. There is no on-site parking. Cars with disability badges may also park in North Street.
On your arrival
The main entrance is in the Contemporary Wing and provides street level access through automatic doors.
Our Welcome Desk is located inside the front entrance on the left hand side. Part of the desk is at a lower level to provide easy access for wheelchair users.
Here you can buy admission tickets, book events and join our Friends. There are concessions available for carers, DLA and Jobseekers. For more information on our ticket prices, please go to Your Visit.
There is a one-way system which will take you through the Gallery. You can download our floorplan ahead of your visit here.
Unfortunately, due to social distancing guidelines we are currently unable to provide lockers.
There are two wheelchairs available at the Welcome Desk which can be booked in advance by calling 01243 774557 or emailing email@example.com.
During your visit
There is a large lift from the main reception area, which provides access to all levels of the Gallery. The lift and staircases have secure handrails. Audio announcements are used to indicate which level the lift has reached.
Please note that due to social distancing guidelines we are asking for only two people to use the lift at one time.
A baby-changing table is located in the right transfer disabled toilet. Nappy bins are provided.
There are two accessible toilets (left and right transference) on the ground floor. The right hand transference toilet also houses a level access shower. If you wish to use the left-hand transference toilet, please ask for a key at the Welcome Desk.
We provide paper hand towels instead of hand driers in the accessible toilets to minimise noise disturbances.
The nearest Changing Places Toilet is at Northgate Car Park, Chichester, West Sussex, PO19 1BL.
There are benches in many of our rooms and portable stools available at the Welcome Desk to take around the Gallery with you. We also have chairs with arms available upon request. If you would like assistance to find suitable seating please speak to a member of staff in the Gallery or phone 01243 774557.
Quiet times and spaces
The Gallery is generally quietest on Sunday afternoons. In order to comply with social distancing guidelines we are asking visitors to pre-book a timeslot for their visit. If you wish to check whether the time-slot you wish to book or have booked is quiet, please phone ahead of your visit.
The Loggia is situated on Level 3 through Room 17. This is a calm space and contains some comfortable chairs where you can rest. Please note that due to social distancing guidelines we are only allowing two people in the Loggia at once.
Dementia Friendly Organisation
The Gallery is a member of the Chichester Dementia Action Alliance. We offer regular Dementia Friends information sessions for all our staff and volunteers. Our Community Programme offers dementia-friendly studio sessions.
Visitors with visual impairments
All of our exhibitions have large print versions of the wall texts and labels available to download ahead of your visit.
To help restrict the spread of coronavirus we are not currently providing large print labels within the gallery spaces.
We welcome Guide and Assistance Dogs throughout the Gallery.
Our lifts have audio announcements and braille labelling to the left of the lift door.
Some of our exhibitions may have lower lighting levels for conservation requirements. Magnifying glasses are available at the Welcome Desk to assist with reading.
Induction (hearing) loop
We have an induction loop at the Welcome Desk, in Room 11 and in the Studio. We also have a portable loop available for use in talks and events.
In the event of an emergency, a loud alarm will sound and visitors will be asked to exit the Gallery using their nearest exit routes. These are clearly marked with illuminated green ‘running man’ signs. Staff will assist all visitors to leave the building promptly and safely. There are evacuation points and ‘evac-chairs’ on all levels of the Gallery.
Food and Drink
Refreshments are available during opening hours from the Pallant Restaurant and Café. For information and advice related to dietary requirements and allergies, call 01243 770827.
Water bottles can be refilled at the water cooler, which is found next to the lockers on the ground floor.
There is free wifi available on the ground floor.
If you can’t find what you’re looking for on our website please call us on +44 (0)1243 774557
We will be happy to help with information on exhibitions, access, opening times or any other enquiry.